Your Personal Data Is Handled with Respect at 10 jili
From the moment you sign up to every deposit or withdrawal you make, 10 jili processes your information responsibly and keeps it secure. This page tells you exactly what that looks like in practice.
1.Overview and Scope
This Privacy Policy applies to all users of the 10 jili website and any related services operated under the 10 jili brand. It covers the personal data collected when you create an account, log in, make deposits or withdrawals, play games, interact with promotions, or contact customer support.
By using 10 jili, you confirm that you have read and understood how your data will be handled. If you do not agree with any part of this policy, please stop using the platform and reach out to support if you wish to close your account and have your data reviewed.
This policy is written in plain English so that Filipino players can understand it without needing a legal background. If something here is unclear, our support team is available at support@10jili.best to answer your questions.
Note: This Privacy Policy works alongside the 10 jili Terms and Conditions. Both documents govern your relationship with the platform, and both should be read before you register.
2.What Data 10 jili Collects
10 jili collects personal data in several ways — some of it you provide directly, and some of it is collected automatically when you use the platform. Here is a clear breakdown.
| Category | Examples | How Collected |
|---|---|---|
| Identity Data | Full name, date of birth, government ID details | Registration form, KYC verification |
| Contact Data | Mobile number, email address | Registration form, account settings |
| Financial Data | GCash number, bank account details, transaction history | Deposit and withdrawal requests |
| Usage Data | Games played, bet amounts, session times, pages visited | Automatically via platform logs |
| Device Data | IP address, browser type, device model, operating system | Automatically on login and gameplay |
| Communication Data | Support chat history, email exchanges | Customer support interactions |
10 jili does not collect sensitive personal data such as racial or ethnic origin, political opinions, religious beliefs, or health records unless specifically required by applicable law.
3.How 10 jili Uses Your Data
Every piece of data that 10 jili collects has a specific purpose. We do not use your information beyond what is needed to run the platform and meet our legal obligations. Here is how your data is used:
- Account management: Creating and maintaining your 10 jili account, verifying your identity, and processing your login credentials securely.
- Payments: Processing your deposits and withdrawals through your chosen Philippine payment channels, including GCash, Maya, bank transfers, and cards.
- Game operation: Delivering the game experience, recording bet outcomes, and calculating payouts correctly.
- Promotions: Determining your eligibility for bonuses and promotional offers available on 10 jili.
- Compliance: Meeting anti-money laundering (AML), Know Your Customer (KYC), and other regulatory obligations.
- Security: Detecting and preventing fraud, unauthorized access, and abuse of the 10 jili platform.
- Responsible gaming: Monitoring usage patterns to identify signs of problem gaming and providing appropriate support.
- Communications: Sending important account notifications, transaction confirmations, and updates to this Privacy Policy.
- Platform improvement: Analysing aggregated, anonymised usage data to improve the 10 jili experience over time.
Local Payments, Local Privacy Standards
When you pay through GCash, Maya, or your bank at 10 jili, your financial details are handled with the same care as every other piece of personal information on the platform. Only what is needed for the transaction is accessed.
4.Legal Basis for Processing
10 jili processes your personal data on the following lawful grounds:
- Contract performance: Processing necessary to provide the gaming service you signed up for.
- Legal obligation: Compliance with AML regulations, KYC requirements, and applicable Philippine and international laws.
- Legitimate interests: Protecting the integrity of the platform, detecting fraud, and improving 10 jili's services — provided these interests do not override your rights.
- Consent: Where we rely on your consent (for example, for marketing communications), you may withdraw it at any time by contacting support.
Withdrawing consent: If you withdraw consent for a specific use of your data, this will not affect any processing that took place before the withdrawal. It may also mean that certain 10 jili features are no longer available to you.
5.Sharing and Disclosure
10 jili does not sell your personal data to any third party. Data is shared only in the following limited and controlled circumstances:
- Payment processors: Trusted partners such as GCash, Maya, and bank networks receive the minimum information needed to process your transaction.
- Game software providers: Third-party game providers integrated into 10 jili may receive anonymised session data to support gameplay functionality.
- Identity verification services: KYC providers may receive identity documents and confirmation data as part of the account verification process.
- Regulatory and law enforcement bodies: If required by applicable law, a court order, or a government authority with lawful jurisdiction, 10 jili will comply with data disclosure requirements.
- Business transfers: In the event of a merger, acquisition, or restructuring involving 10 jili, user data may form part of the transferred assets. You will be notified in advance if such a change affects how your data is handled.
All third-party partners who receive data from 10 jili are subject to data protection obligations and are only permitted to use the information for the specific purpose it was shared.
6.Cookies and Tracking Technologies
10 jili uses cookies and similar technologies to support the proper functioning of the platform and to understand how users interact with it. A cookie is a small text file placed on your device when you visit a website.
- Essential cookies: Required for the platform to work. These include session authentication and account security cookies. You cannot disable these without affecting your ability to use 10 jili.
- Functional cookies: Remember your preferences, such as language or last-visited game category.
- Analytics cookies: Help 10 jili understand which parts of the platform are most used so we can improve the experience. These are anonymised and aggregated.
You can manage non-essential cookies through your browser settings. Note that disabling certain cookies may affect how parts of the 10 jili platform load or behave on your device.
7.Data Retention
10 jili keeps your personal data for as long as it is necessary to provide services to you and to comply with applicable laws. The following general retention approach applies:
- Active account data is kept for as long as your 10 jili account is open.
- After account closure, transaction records and identity data may be retained for up to five years to comply with financial and anti-money laundering regulations.
- Communication records (such as support tickets) are typically retained for a period of three years.
- Anonymised and aggregated usage data may be kept indefinitely for platform improvement purposes, as it can no longer be linked to an individual.
When personal data is no longer needed, 10 jili deletes or anonymises it in a secure manner.
Security You Can Count On at 10 jili
Every transaction, every login, every account action on 10 jili goes through a system built with multiple layers of security. Encryption, access controls, and fraud monitoring all work together to keep your data protected.
8.Security Measures
Protecting your data is taken seriously at 10 jili. We have put in place a combination of technical and organizational measures designed to guard against unauthorized access, loss, or misuse of your personal information.
- Encrypted data transmission using secure protocols (TLS/SSL) between your device and 10 jili servers.
- Access controls that limit which 10 jili staff members can view account data, based on their specific role.
- Automated fraud detection systems that flag unusual activity patterns on accounts.
- Regular security reviews and monitoring of platform infrastructure.
- Incident response procedures to address any confirmed data breach quickly and notify affected users in accordance with applicable requirements.
While 10 jili takes every reasonable precaution, no system is completely invulnerable. You also play an important role in keeping your account secure — use a strong and unique password, do not share your credentials, and notify support immediately if you notice anything suspicious.
Reminder: 10 jili will never ask for your password, full card number, or one-time PIN via email, chat, or phone. Any message that does is not from 10 jili — report it to support immediately.
9.Your Data Rights
As a user of 10 jili, you have rights over your personal data. Here is a summary of what those rights look like in practice:
Right to Access
Request a copy of the personal data 10 jili holds about you. We will respond within a reasonable timeframe.
Right to Correct
Ask us to update or correct inaccurate personal data in your 10 jili account.
Right to Erasure
Request deletion of your data where it is no longer needed, subject to legal retention requirements.
Right to Restrict Processing
Ask 10 jili to limit how your data is used in certain circumstances while a concern is being resolved.
Right to Portability
Request your personal data in a structured, machine-readable format where technically feasible.
Right to Object
Object to processing based on legitimate interests, including profiling for non-contractual purposes.
To exercise any of these rights, contact 10 jili support at support@10jili.best. We may need to verify your identity before acting on a request. We will respond within 30 days or notify you if additional time is required.
10.Minors and Age Restriction
10 jili is strictly an adults-only platform. We do not knowingly collect personal data from individuals under the age of 18. If you are a parent or guardian and believe that a minor has registered on 10 jili, please contact us immediately at support@10jili.best.
Upon receiving a verified report, 10 jili will close the account, remove the associated personal data, and take any other steps required by applicable regulations. We may also verify the age of any user at any point using identity documentation.
11.Changes to This Privacy Policy
10 jili reviews this Privacy Policy regularly and will update it when our data practices change or when there are updates to applicable legal requirements. The "Last Updated" date at the top of this page will reflect any revisions.
For significant changes — particularly those affecting how your data is used or your rights as a user — 10 jili will notify registered users via email or through an in-platform notification the next time you log in. We encourage you to review this page periodically even between notifications.
Continued use of 10 jili after a policy update constitutes your acceptance of the revised Privacy Policy. If you disagree with a change, please contact support before continuing to use the platform.
12.Contact and Data Enquiries
For any questions, concerns, or requests related to this Privacy Policy or how 10 jili handles your personal data, please reach out through the official channels below. Do not share sensitive information through unofficial accounts or social media profiles claiming to represent 10 jili.
- Email: support@10jili.best
- FAQ: Visit the 10 jili FAQ page
- Terms: 10 jili Terms and Conditions
- Responsible Gaming: 10 jili Responsible Gaming
Heads up: 10 jili will only contact you through your registered email or in-platform notifications. If you receive a message asking for your password, one-time PIN, or full card number, that is not from 10 jili. Report it to support immediately and do not respond.